Interviewer
Let’s jump right in. In your mind, what kind of brand is Lancôme compared to the others you use?
Customer / Influencer
I see Lancôme as very 'classic glam.' It’s not the edgy, experimental brand in my routine — it’s the one I reach for when I want something polished and reliable, especially for makeup and fragrance.
Interviewer
Do you remember what your first Lancôme product was?
Customer / Influencer
Yeah, it was a foundation that everyone on YouTube was raving about at the time. I bought it after seeing like five different creators use it in 'full-face of favorites' videos. It was totally influenced by social media.
Interviewer
These days, what actually pushes you to hit 'buy' on something from Lancôme?
Customer / Influencer
Three things: brand reputation, performance, and what other creators are saying. If a launch is hyped and it’s from Lancôme, I pay attention because they don’t usually miss. I still check reviews and look for wear tests, but the name alone already sets the expectation that it’ll work.
Interviewer
Which categories from Lancôme are you using the most?
Customer / Influencer
Makeup and fragrance for sure. I use their skincare sometimes, but when I think of Lancôme, I’m thinking foundation, mascara, lip products, and a couple of perfumes that are kind of my 'signature' scents for nights out.
Interviewer
Where do you usually buy their products?
Customer / Influencer
Mostly online. Either from Sephora, Ulta, or sometimes directly from the Lancôme site if there’s a good promo or a gift-with-purchase. I almost never go in-store unless I happen to be at the mall already.
Interviewer
And how do you usually hear about new product launches?
Customer / Influencer
Social media, 100%. Instagram, TikTok, YouTube shorts. I’ll see an ad, then like two creators doing 'first impressions,' and that’s how it lands on my radar. I get emails from the brand too, but I rarely click those compared to a video in my feed.
Interviewer
What other brands are in heavy rotation with Lancôme for you?
Customer / Influencer
Clinique and Estée Lauder for base products and some skincare, Shiseido for sun care, Kiehl's and La Roche-Posay for more 'everyday' skincare. And then Dior and Chanel when I want that extra-luxe moment in either makeup or fragrance.
Interviewer
Do you feel like you jump between all those brands freely, or does Lancôme have a special role?
Customer / Influencer
I jump a lot, but Lancôme is kind of central for 'formal' looks. If I’m doing content for a brand deal, going to a wedding, or I just want to feel more put-together, I end up building the look around a Lancôme foundation or mascara pretty often.
Interviewer
As a micro-influencer, what kind of collaboration with Lancôme would actually make sense for you?
Customer / Influencer
Paid posts with a longer-term angle. I’m not interested in just one sponsored reel and then never hearing from them again. I’d rather be part of a small group of creators they bring back for multiple launches so my audience starts to really associate me with the brand in a natural way.
Interviewer
If Lancôme asked you for a collab idea that fits your content style, what would you suggest?
Customer / Influencer
A 'real-life wear test' series. Office days, date nights, hot weather, bad lighting — all the situations where makeup usually fails. I’d show how their foundation, mascara, and maybe a setting product hold up through those. Not super polished, just honest vlogs and check-ins throughout the day.
Interviewer
Would you be interested in things like early access or co-creation, or is that less important to you than payment?
Customer / Influencer
Payment matters because content creation is work, but early access is huge too. It lets me plan better content and be part of the conversation when the hype is happening. Co-creating anything — even just a curated set with my name on it — would be amazing, but I’d still want the freedom to give real feedback.
Interviewer
Last question: what would make you feel genuinely respected by Lancôme as a creator under 10k followers?
Customer / Influencer
Honestly, being treated the same way they treat bigger creators in terms of communication and professionalism. Clear briefs, fair rates, follow-up after a campaign, and someone on the brand side who actually knows my content and isn’t just copying and pasting the same email to everyone.